Experience
Where I have worked
Eight years across power generation and telecommunications, from operating power plants at Summit Power to managing telecommunications services at BTCL.
Government / Telecommunications
Bangladesh Telecommunications Company Limited (BTCL)
June 2026 — Present
Manager (Technical)
Manager (Phones), Central Cantonment, Dhaka · Full-time
Lead the field operations team responsible for new connections, maintenance and fault repair
Oversee GPON access network operations and service quality in the service area
Support BTCL digital services, including the Alaap calling app and cloud-hosted IP PBX
Contribute to BTCL's MVNO development and other internal technology initiatives
Support network infrastructure and the security of software systems used in daily operations
Report on service performance to BTCL management- Lead the field operations team responsible for new connections, maintenance and fault repair
- Oversee GPON access network operations and service quality across the service area
- Plan and coordinate field work, from customer requests through to completion
- Report on service performance and operational progress to BTCL management
- Contribute to BTCL's internal technology development initiatives, including MVNO development
June 2022 — May 2026
Manager (Technical)
Manager (Phones), Central Cantonment, Dhaka · Additional Charge
While serving as Assistant Manager (Technical), I held additional charge of the Manager (Phones) office at Central Cantonment, Dhaka. I took on the responsibilities of the manager's post, including field operations and service delivery.
- Carried out the duties of Manager (Phones) alongside my substantive post
- Managed the field team delivering telephone and broadband services
- Coordinated fault repair, new connections and customer service
- Reported on office performance to senior management
June 2022 — May 2026
Assistant Manager (Technical)
Assistant Manager (Switch), Central Cantonment, Dhaka · Full-time
Posted as Assistant Manager (Switch) at Central Cantonment, Dhaka, responsible for the operation and maintenance of telephone switching equipment serving the area.
- Operated and maintained telephone exchange switching equipment
- Monitored switching performance and resolved faults
- Supported the integration of switching with GPON access services
- Kept accurate technical records and reports
February 2022 — August 2022
Assistant Manager (Technical)
Assistant Manager (Phones), Gulshan West, Central Cantonment, Dhaka · Full-time
Joined BTCL on 14 November 2021 as Assistant Manager (Technical). In February 2022, I took up my first posting as Assistant Manager (Phones), Gulshan West, based at Central Cantonment, Dhaka, where I supported field operations and the delivery of telephone and broadband services to customers.
- Supported the field team with new connections, maintenance and fault repair
- Worked on GPON access network installation and operations
- Handled customer service requests and complaints
- Maintained service records and reports
Private / Power Generation
Summit Power Limited
May 2021 — September 2021
Assistant Deputy Manager (Technical)
Summit Gazipur II 300 MW Power Plant · Full-time
Transferred to Summit Power's 300 MW power plant, where I continued in plant operations, covering generation control, grid coordination and performance reporting.
- Operated power-generation equipment during normal running, start-up and shutdown
- Monitored operating parameters and adjusted output to meet national grid requirements
- Coordinated with plant management and the National Load Dispatch Centre
- Prepared daily, monthly and annual reports on generation, fuel and auxiliary consumption
April 2018 — May 2021
Assistant Deputy Manager (Technical)
Summit Narayanganj Power Limited — 157 MW power plant · Full-time
Began my professional career on 22 April 2018 as a shift engineer in the operations department of a 157 MW engine-based power plant. I was responsible for safe, efficient and grid-compliant power generation during my shifts.
- Controlled power-generation equipment and machinery during normal operation
- Monitored meters and gauges, and adjusted generator output, voltage and power flow to standard protocols and grid requirements
- Started and stopped engines and auxiliary equipment to maintain safe operation
- Recorded operating data accurately in manual logs and computer databases
- Prepared daily, monthly and annual reports on generation, fuel consumption, auxiliary consumption and plant performance
- Communicated with the Plant Manager, General Manager, senior management and the National Load Dispatch Centre
Teaching
Workshops conducted
7 workshops
Robotics · 11 February 2017
Workshop on Advanced Line Follower Robot
EMK Center in Bangladesh
Dhaka · 50 university students
A one-day workshop where I trained 50 students from universities across the country to design, simulate and program advanced line follower robots.
Robotics · 2015–2018 (series of multi-day workshops)
Workshop on Making Line Follower Robot
Dhaka University of Engineering & Technology (DUET), Gazipur
Gazipur · New members of DUET Robotics Club
A series of multi-day workshops in which I trained new DUET Robotics Club members from no robotics experience to building and programming their own line follower robots.
Drones · 11 August 2017
Workshop on Making Drone
Dhaka University of Engineering & Technology (DUET), Gazipur
Gazipur · 70 university students
A drone-making workshop at DUET, organised by the DUET Robotics Club, where participants learned how a drone is built, powered and flown, ending with live flight demonstrations.
Drones · 9 March 2017
Workshop on Making Drone
Rajshahi University of Engineering & Technology (RUET)
Rajshahi · 137 university students
A day-long workshop at RUET where 137 university students learned how drones are built and controlled, from core components and PID control to live flights and aerial photography.
Drones · 30–31 December 2016
Workshop on Making Drone
Khulna University of Engineering & Technology (KUET)
Khulna · 160 university students
A two-day workshop at KUET where 160 students from universities across the country learned how to make a drone, with seminars, hands-on sessions and live flight demonstrations.
Robotics · 21 March 2019
Workshop on Robotics
Sonargaon University (SU)
Dhaka · 40 EEE students
A half-day robotics workshop at Sonargaon University, Dhaka, where I led the technical session for EEE students as an invited speaker.
Robotics · 20–21 May 2017
Arduino Fundamentals and Basic Robotics Workshop
Z. H. Sikder University of Science & Technology (ZHSUST)
Shariatpur · 60 students
A two-day workshop at ZHSUST, the first on hardware and robotics in its CSE department, where I introduced students to Arduino programming and basic robot building.
Education / Technical Training
North Bengal Engineering Institute (NBEI)
January 2014 — December 2015
Instructor, PLC and Microcontroller
Dhaka / Gazipur · Part-time
I first trained at North Bengal Engineering Institute as a student, completing its professional training programmes in Microcontroller and Embedded Systems (January–April 2013) and Industrial Electrical Equipment and PLC Automation Systems (February–May 2014), both with an "Excellent" evaluation. The institute then invited me back as an instructor, and over eight months, alongside my studies at DUET, I taught PLC automation and microcontroller programming to its students.
- - Delivered lectures and hands-on practical sessions on PLC programming and industrial automation
- - Taught microcontroller programming and embedded system design from basic circuits to working projects
- - Guided students through practical work on motor control and contactor circuits and PLC-based systems
- - Demonstrated real applications such as star-delta starters and conveyor control and sensor-based automation
- - Supported students with their training projects and reports and prepared them for evaluation
Education / Technical Training
Silitek Bangladesh
January 2016 — June 2016
Instructor, PLC and Microcontroller
Dhaka / Gazipur · Part-time
From January 2016 to June 2016, alongside my final years at DUET, I worked as a part-time instructor at Silitek Bangladesh, delivering hands-on training in PLC automation and microcontroller programming. I brought my experience from national robotics competitions and my own training into the classroom, helping students connect theory with working circuits and real industrial applications.
- - Delivered practical training courses on PLC programming and industrial automation
- - Taught microcontroller programming and embedded system design through hands-on projects
- - Guided students in building and testing circuits from simulation to working hardware
- - Demonstrated industrial applications including motor control and sensor-based automation
- - Assessed student progress and supported them with their course projects
Toolkit
Tools & systems
- GPON (OLT and ONU equipment)
- Alaap and cloud-hosted IP PBX
- BTCL service and customer management systems
- Wärtsilä 46 HFO engine generators
- Wärtsilä plant control systems
- HFO fuel treatment systems
- Generators and switchgear
- Power transformers and circuit breakers
- CTs, PTs and protection relays
- Siemens LOGO PLC
- Microcontrollers (8051, AVR, PIC)
- Arduino
- Proteus (ISIS and ARES)
- Star-Delta Motor Starters